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Shipping Policy

At Furlyo, we want to make sure your order is processed and delivered as smoothly as possible.

Order Processing

Orders are usually processed within 1–3 business days after payment has been received.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times may vary depending on your location, product availability, and the shipping carrier.

Typical estimated delivery times:

Netherlands: 5–12 business days
Europe: 7–15 business days
United Kingdom: 7–15 business days
United States: 7–20 business days
Rest of the world: 10–25 business days

These delivery times are estimates only and are not guaranteed. Delays may occur due to customs, postal delays, high demand, or circumstances outside our control.

Shipping Costs

Shipping costs, if applicable, will be shown at checkout before you complete your order.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email if tracking is available for your order.

Please allow a few days for tracking information to update.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Furlyo is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping details, please contact us as soon as possible.

Customs, Duties, and Taxes

Depending on your country, your order may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer, unless stated otherwise at checkout.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery time, please contact us at:

Email: info@furlyo.shop

We will do our best to help you resolve the issue.

Contact

For any questions about shipping, please contact us at:

Email: info@furlyo.shop

Business name: Furlyo